Contact Spectrum Sales: Call Or Email A Sales Representative

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All prices are subject to change!

If you are looking to switch your internet and want to be a part of the Spectrum family, you can contact customer support anytime to get started. A member of our team will be happy to assist you with your Spectrum Internet usage. 

Whether you are already using Spectrum Internet and want to switch to a different plan or are looking for a better package that best suits your needs, the Spectrum sales representative can guide you by discussing with you what you need. Depending on your requirements, our representative would suggest a plan that works for you.

Contact A Sales Representative

Spectrum customer support is active and accommodating when you want information about different plans. The customer and sales support representatives are available 24/7 via email. 

Whether you have a question or need assistance, you can email us any time. This is particularly helpful if you’re busy or on the go and want a reply to your question without waiting on hold or watching a chat for the next response. A customer service representative will contact you back on a priority basis. 

If you want quick support, whether via call or chat, the sales and customer support team is available Monday to Friday from 8 am to 10 am ET. 

Spectrum Internet sales representatives are here to provide the assistance you need to choose the right services for your home or business. That can look different for everyone, which is why our sales representatives have thorough knowledge of all of our products and services.

Whether you want to bundle TV, internet, and home phone or need help deciding which package is right for you, our sales representatives are here for you. You can trust us to provide accurate information that will serve you well. 

How To Contact Sales Support Via Email

Now that you know how to contact us, here are directions for emailing us.

  • Create a user account on Spectrum’s official website.
  • Open Spectrum Email and log in.
  • Choose the Email tab.
  • Choose “Compose”; it will take you to another window.
  • Fill in the options that come across the way.
  • Choose Send.

It’s a simple process, enabling you to get the information you need so you can move on with your day. 

Spectrum Quick Support

While our sales representatives are just a click away, our frequently asked questions section might have the answer to your questions. Since we’re not open 24/7, this could be very helpful after hours. This section is an excellent resource if you need any quick support.

  • What number can I call to get connected to the sales support representatives?

If you want to speak with a sales representative directly, you can call us at 855.366.7132.

  • Can I contact customer support 24/7?

For account and billing assistance and technical support, there is online support available 24/7. However, our sales team is available for TV, voice, or internet support plans Monday through Friday from 8 am to 10 pm ET.

  • How can I contact Spectrum business?

Suppose you are looking for personalized advice from a U.S.-based expert who can walk you through all your options and assist you in selecting the ideal combination of services for your company. You can call us at 844.300.3139. We answer the phones from 8 am to 11 pm ET, Monday through Friday. You can also request a callback.

  • I’m already a Spectrum user, and my internet is not working; what should I do?

Try rebooting your internet-connected devices to see if it fixes the issue if your Spectrum Wi-Fi isn’t working. You can log into your Spectrum account and reset your equipment online if your internet service is not functioning.

  • What if I want to delete my old Spectrum account and create a new one?

Send an email to the sales or customer service team by selecting “Open a ticket” in the “Help” section if you want to delete your Spectrum account permanently. 

Also, you need to include your full name and the email address associated with the account you wish to remove. Within 24 business hours, your account will be shut down and erased. It will no longer exist in our system.

  • Is Spectrum a safe option for users, or is there a chance of user information or data theft?

Spectrum DOES NOT give third parties access to the Internet usage information of their customers, including online web browsing history gathered through internet service, for their marketing or promotional objectives.

  • What if I’m late in paying my bill; will it suspend my subscription?

Not instantly, but if you are over 60 days late paying your bill, it will terminate your service. Spectrum gives its customers a leverage of 60 days before terminating their accounts. However, when 62 days have passed, there will be no calling, texting, or data available. Your device(s) will no longer be covered by your protection plan, which will not be renewable at that point.

  • Is it easy to switch plans?

There is no obligation, so you can always call and choose any other promotion. 

The Bottom Line

From our basic internet packages to Spectrum One to On Demand options, Spectrum has everything you need, whether you’re setting up your family with what they want or equipping your business with what it needs. Both are important! 

Choosing the right services for your home or business can take time and effort, and understandably so. You might know exactly what you want, or you might have no idea. Or perhaps you’re somewhere in between. 

That’s why our sales representatives are dedicated to providing you with the information and guidance you need to make an informed decision. Plus, you can tailor your services to what you need as time goes on. 

Spectrum is committed to providing you with the best possible service and looks forward to the opportunity to earn your business. Chat with Spectrum on our website, send us an email, or call us to get started. 

INTERNET + TV SELECT SIGNATURE + VOICE

$134.97*****

per month
*For 1 year with Auto Pay

Internet

Up to 300 Mbps (may vary)

TV Select Signature

150 + Channels

Voice

Unlimited calling

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Spectrum Deals & Packages

Spectrum D e a l s   &   P a c k a g e s

Call (855) 460-4353 for Promotional Pricing as it varies by location.

INTERNET

$49.99*

per month
*For 1 year with Auto Pay

Internet

Up to 300 Mbps (may vary)

Most Popular

INTERNET + TV SELECT SIGNATURE

$114.98*****

per month
*For 1 year with Auto Pay

Internet

Up to 300 Mbps (may vary)

TV Select Signature

150 + Channels

INTERNET + TV SELECT SIGNATURE + VOICE

$134.97*****

per month
*For 1 year with Auto Pay

Internet

Up to 300 Mbps (may vary)

TV Select Signature

150 + Channels

Voice

Unlimited calling